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Persona tree is bugged need help

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The Landlord
Post time 2018-7-21 10:24:08 From the mobile phone | Show the author posts only Reply Awards |Descending |Read mode
I was using default persona to level up my character, didn’t know you could make others. At lvl 35 it wouldn’t let me add any more points so I found I had to make a new persona starting all over... now my default is at 48 and my lvl 2 persona is at 53, I can put points Into both cause they split the points, but lately im not receiving any points at all...I cant delete my new persona or transfer my default points to my new one,  now I’m stuck getting no points with two personas and I only need one, any one have the same issue???
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The Sofa
Post time 2018-7-23 00:55:57 | Show the author posts only
Hello Aeocry.

Please contact the customer service via Support in the game settings on Android or iOS for further assistance about your issue.
The following information is required:
●     Your e-mail address.
●     Time when the issue occured.
●     A detailed description of the situation, preferably including screenshot(s).

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The Bench
Post time 2018-9-20 10:52:15 From the mobile phone | Show the author posts only
Moa replied at 2018-7-23 00:55
Hello Aeocry.

Please contact the customer service via Support in the game settings on Android or iO ...

Please Help me!! The game was perfect and I had no problem, 2 days later it is not opening it keeps crashing. It says no network but the network is working. Im using  Iphone 6 Plus. My username in the game is Marie.x, how can I contact the customer service if the game is not opening? I love this game so much and I want to keep playing it.
Looking forward for you reply and support.
Thank you.
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The Floor
Post time 2018-9-20 10:53:53 From the mobile phone | Show the author posts only
Marie.x replied at 2018-9-20 10:52
Please Help me!! The game was perfect and I had no problem, 2 days later it is not opening it keep ...

P.S: I also tried deleting and reinstalling the game but nothing happened.
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Post time 2018-9-24 17:24:54 From the mobile phone | Show the author posts only
Hello Marie, have you tried resetting both your device and your modem?
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